01 / INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and messages you send to us.

When you browse our website, certain technical information, such as your IP address, browser details, device information, and interactions with the store, may also be collected through Shopify and enabled tools.

02 / HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfil orders and payments.
• Arrange shipping and provide order updates.
• Respond to customer enquiries and support requests.
• Maintain, secure, and improve our store.
• Detect and help prevent fraud or unauthorised activity.
• Meet applicable legal and regulatory obligations.
• Send marketing communications where permitted and, where required, with your consent.

03 / PAYMENTS

Payments are processed through the payment providers made available at checkout. Payment information is handled according to the applicable provider's privacy and security practices.

We do not intend to store complete payment card details on our own systems.

04 / SHARING YOUR INFORMATION

We may share relevant information with service providers that help us operate our store, including Shopify, payment processors, shipping and delivery partners, website service providers, and fraud prevention services.

Information may also be disclosed where required by law or when necessary to protect our rights, customers, or business.

We do not sell personal information in exchange for money. Any use of advertising or analytics services should be reviewed against their own data-sharing practices.

05 / COOKIES AND ANALYTICS

Our store and its service providers may use cookies and similar technologies to support essential website functions, remember preferences, understand store performance, and, if enabled, measure advertising.

Available cookie controls and settings may depend on your browser, Shopify configuration, and the services used on our store.

06 / DATA RETENTION AND SECURITY

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining records, resolving disputes, and meeting legal obligations.

We take reasonable steps to protect information. However, no online service or method of transmission can be guaranteed to be completely secure.

07 / YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to withdraw consent where processing is based on consent.

Contact us to submit a privacy request. We may need to verify your identity before responding, and certain information may need to be retained where required by law.

08 / CHILDREN'S PRIVACY

Our store is not intended to knowingly collect personal information from children in circumstances where parental consent is required. If you believe a child has provided personal information improperly, please contact us.

09 / CHANGES TO THIS POLICY

We may update this policy as our store, services, or legal obligations change. The latest version will be published on this page with its updated date.

10 / CONTACT US

For questions or requests relating to this policy, contact Faux Saint using the details below.

Phone: +91 92174 92362

You can also visit our Contact Us page.